"Thanks for your dedicated work and intelligent solutions, all of our e-commerce solutions are working perfectly and interfacing with
our in-house developed inventory system on a daily schedule basis. We can't imagine you are delivering such wonderful project at a 30% lower price. We shall we use your professional service in our
next system integration project."
-- Ethan Chen, CTO of Blue Gauntlet Inc.
"Thanks for your restaurant POS system at 35% lower price compared to other providers. The graphic interface is friendly and
easy to operate for all my staff here. The most important, your affordable annual service plan at a very reasonable price. It gurantees the 24/7 phone and on site support which
really makes us very comfortable to have your products and the service for our business."
-- John Hou, Co-Owner of North China Restaurant
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E-commerce:
Q: How to resize images?
A: Use the free Microsoft Image Resizer to do it! Download the user guide here.
Q: Do you have a user guide for the Comersus Shopping Cart?
A: Download the user guide here.
Q: How to resize images?
A: Use the free Microsoft Image Resizer to do it! Download the user guide here.
Resaurant POS:
Q: What are the requirements for credit card transactions?
A: A phone line or a stable internet connection plus a merchant service account.
Q: What is the option of Credit Card Processing Gateway Integration?
A: Some restaurants still use seperate dial-up terminals to process the credit card transactions, the operators have to settle the order both in the POS and the dail-up terminal. Credit Card Processing Gateway is a PC software package that integrates with the POS system and it only requires the operator to settle once in the POS and the printer prints the credit card receipt when it is done. And yes, that means you don't need purchase the dail-up terminal any more.
Q: What is the Annual Service Plan?
A: This is an phone & onsite support service plan, we offer unlimited onsite service with the purchase of this plant. That is a much more ecnomic way to insure your restaurant system is running safely on a daily basis and at a controllable cost. An average onsite troubleshooting normally cost the restaurant owner 100-200 dollars and our annual service plan covers one whole year onsite service at 200-600 dollars based on different restaurant sizes.
Q: Does the POS come with a default menu for Chinese Restaurant?
A: Yes, we will pre-load a default Chinese restaurant menu for Chinese restaurant for free..
Email & Web Hosting:
Q: What technology do you support for web hosting?
A: ASP/.Net/Cold Fusion/PHP/Perl/JAVA/JSP/mySQL/MS SQL Server/Oracle.
Q: How to use Fier email services?
A: Donalod the user guide here.
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